St Vincent’s Health Digital Signage and Interactive Directories
Ipswich Hospital Project
St Vincent’s Health was looking to improve patient experience in their Sydney Private Clinic with the incorporate of digital signage and interactive directories to keep patients informed while they wait or interact with the facility, and also easily find their way around a somewhat confusing area of the hospital with an interactive directory. In addition, St Vincent’s wanted to increase engagement with staff by communicating to them in lunch breakout areas and surgery tea rooms with the use of digital signage.
Patients and visitors can search for the clinician they would are here to see and find out exactly where to go in the facility and how to get there. This can be updated by the administration staff as required, removing and adding clinicians as required.
While visitors wait for the elevators, they can be informed with what’s going on at the facility, fund raising initiatives and general health messages that all can be updated in real time via the Five Faces Platform. Corporate messages and news items are managed centrally to staff tea areas, ensuring staff that don’t have ready access to email can great coverage or corporate information and staff updates they need to know.”